Thank You

Thank you for requesting to join our Access Scheme.

Our Box Office team will be in contact with you within 48 hours. If you have not had an email, please do contact us either by email [email protected] or via Live Chat

We look forward to welcoming you to the London Coliseum.

How we can offer you support to ensure you have a comfortable and enjoyable visit:

Access if you use a wheelchair or a mobility scooter

We have the following dedicated spaces and provisions for wheelchair users:

• two wheelchair spaces in the stalls, two wheelchair spaces in the dress circle and four wheelchair space in the stalls boxes
• transfer seats for those who are able to transfer out of their wheelchairs – four in the dress circle and six in the balcony
• adapted unisex toilets on four out of five levels of the London Coliseum: basement, stalls, dress circle and balcony
• two lifts – including one in the main foyer – which provide access to most levels of the auditorium and to all bars and restaurants

Take a look at our seating plan.

Access if you are deaf or hard of hearing

We offer a free enhanced sound system via headphones. To pick up your headphones, visit the information desk in the London Coliseum foyer.

Signed performances

ENO offers British sign language-interpreted performances where we can.

Access if you are blind or have a visual impairment

Audio introduction

We offer an audio introduction each opera performance which describes the show and begins 15 minutes before curtain up.

This audio introduction is available via a headset that is supplied free of charge. To pick up your headset, visit the information desk in the London Coliseum foyer.

If you prefer, we can send you this in advance, either by CD in the post, or as an audio link via email. Simply email [email protected] with your preference.

Large print and Braille

The cast list and synopsis for the opera is also available in Braille and large print on the night.

Alternatively, we can send you this material in advance in the following formats: Braille, large print, CD or an email containing an audio link.

Guide dogs and assistance dogs

Guide dogs and assistance dogs are welcome inside the auditorium, but we are also very happy to look after guide or assistance dogs during the show – the choice is yours. We provide all dogs with a water bowl, and can take them for walks during the show.