Executive Director for Audiences

Title: Executive Director for Audiences

Location: London or Greater Manchester, with travel expected to both locations

Package: Competitive, plus excellent benefits

We are delighted to partner with Ellwood Atfield in our search for an Executive Director for Audiences. This is a pivotal moment for ENO as it embarks on an exciting new chapter, establishing a base in Greater Manchester whilst continuing to present an annual season at the London Coliseum.

 

The opportunity:

The Executive Director for Audiences will lead on the audience strategies for English National Opera (ENO) and the London Coliseum (LCL). The post’s remit covers existing audiences but also those that are yet to engage, with clear goals to include new, diverse and more representative communities, and to improve the overall customer journey and audience experience in both London and Greater Manchester.

The role leads on marketing, digital engagement, communications, insights and ticketing. It has strategic oversight of the ENO and LCL brands, ensuring that we present ourselves to the world in an embracing, inclusive, consistent and impactful way.

The role is a key, influential member of the Executive Team, reporting directly into the Chief Executive Officer, with a dotted line to the Artistic Director. The role is expected to attend Governing Board meetings, along with Artistic Committee, Finance, Audit and Risk Committee and ENO Insight Council meetings.

Experience required:

  • Demonstrable experience of leading implementation of successful marketing, communications and engagement strategies for a complex organisation which have increased reputation and awareness, revenues and reach.
  • Substantial experience in leading transformational change to an organisation, business and culture.
  • Sophisticated team leadership skills with extensive experience of managing and leading a team within a similar or relevant environment.
  • Substantial experience of developing and successfully implementing end-to-end strategy and supporting plans.
  • Substantial experience of developing long-term relationships and partnerships with individuals and organisations, leading to transformative Audience growth and diversification.
  • A strong understanding of the digital space and the opportunities it creates, with considerable multimedia experience and evidence of delivering effective and compelling digital content and broader communications/PR management.
  • Exceptional interpersonal skills with experience of presenting to, inspiring and influencing senior managers, Boards, artists and sponsors in engaging and motivating ways.
  • A demonstrable commitment to equality, diversity & inclusion.
  • A high level of financial acumen with experience of managing large complex budgets.

Benefits:

  • Hybrid working with flexibility dependent upon business needs
  • 25 days of annual leave plus bank holidays
  • London or Greater Manchester based role (role will include travel to both locations)

 

A full candidate pack can be found here.

 

How to apply:

To apply, please  follow the link below and submit the form including a copy of your CV.

Apply Here

Closing date: 19th February, 2025